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Need some help with Wall Worm tools or building assets for Source? Use the categories below to find answers. If you cannot find an answer, please consider using the WW forums; please only contact WW directly as a last resort--as far too often the time spent answering emails deals with subjects already covered on this site and the forums.

Latest Articles

Exporting Correct Smoothing on Models

Understanding Smoothing Groups and Explicit Normals
Posted on Dec 8, 2017 | Last Updated Dec 8, 2017

Discussion on smoothing groups and explicit normals and how they relate to Source.

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smoothing, normals, smoothing groups, smooth

VBSP.exe has stopped working

Posted on Aug 28, 2017 | Last Updated Aug 28, 2017

VBSP can crash if there are no entities or world geometry in your scene.

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vbsp, vbsp.exe, crash, stopped

Running Function with Keyboard Shortcut Opens Docs URL

Some of the MacroScripts in Wall Worm now have a default secondary action when executed with the SHIFT key held down.
Posted on Aug 1, 2017 | Last Updated Aug 1, 2017

Information on why keyboard shortcuts using the SHIFT key open the online documents for the function rather than running the function.

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SHIFT, shortcut, keyboard, docs

Error When Updating Wall Worm

Posted on Jul 4, 2017 | Last Updated Jul 13, 2017

Some problems that can occur when updating Wall Worm and Wall Worm Pro, along with some workarounds.

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update, updating, error, maxscript garbage collection, freeze

Viewport Freezes in 3ds Max 2017+

Fix: Update to the latest NVidia drivers.
Posted on Apr 13, 2017 | Last Updated Jul 4, 2017

The Max viewport can freeze and become unresponsive with Nitrous in DX 11.

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3ds max, viewport, freeze, hang, 2017, 2018, nitrous, directx shader, dx11, NVidia, windows 10

Why are Models Appearing as Cubes?

When reopening a scene the models can appear as cubes if the game settings do not include paths to the source MDL files.
Posted on Mar 4, 2017 | Last Updated Mar 4, 2017

This document explains why models can appear as cubes instead of props when importing VMF or MDL nodes.

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mdl, model, cube

MDL Loader isn't working

Posted on Dec 23, 2016 | Last Updated Dec 23, 2016

Instructions on manually setting the correct plugin paths if WW did not set them during installation.

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plugin paths, mdl loader troubleshooting

FGD Parser Problems

Posted on Dec 19, 2016 | Last Updated Dec 19, 2016

Details on known issues with the FGD parser in the free version of Wall Worm.

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entity, fgd, error

Washed Out Textures

Posted on Oct 29, 2016 | Last Updated Oct 29, 2016

Instructions of getting your materials to import without being washed out in color.

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texture, import, color, washed out

Purging Corrupt Utility Files

Posted on Sep 23, 2016 | Last Updated Sep 23, 2016

Instructions on deleting corrupt utility files that can stop Wall Worm from working correctly.

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purge, corrupt, error